Launching a Scalable Tech Hub in Kraków

Remitly is an American online remittance service based in Seattle, United States that offers international money transfers to over 170 countries. It was founded in 2011 and became publicly traded on the Nasdaq stock exchange in September 2021.

Its reliable and easy-to-use mobile app makes the process of sending money faster, easier, more transparent, and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional, century-old money transfer process.

At the end of 2017, Qualtrics opened an office in Poland. Kraków hosts one of three global engineering offices focused on new software development, product management, and technical innovation.

The Challenge

When Remitly opened its new R&D Centre in Kraków in 2019, the stakes were high. The goal wasn’t just to hire – it was to build an entire local operation from scratch. That included tech recruitment, office setup, employer branding, legal and compliance coordination, benefits, events, and more.

Operating in a competitive and unfamiliar market, with little brand awareness and a language-agnostic hiring strategy, Remitly needed a partner who could move fast and deliver across multiple fronts

Our Solution

itMatch stepped in as a fully embedded RPO partner, taking co-ownership of all hiring goals. But the support extended far beyond recruitment. We helped:

  • Set up the Kraków office from the ground up,
  • Build scalable recruitment processes that meets local recruitment culture,
  • Coordinate onboarding and legal processes,
  • Organize local campaigns and company events,
  • Act as a strategic partner for growth.

We recruited for a wide range of roles: Software Engineers, SREs, DevOps, Security Engineers, Data Engineers, Engineering Managers, and more.

The Outcome

In just three years, itMatch successfully hired 47 engineers, built a high-functioning talent pipeline, and supported a smooth, structured launch of Remitly’s presence in Poland. The partnership continues during periods of growth, thanks to the trust and operational value delivered.

Our recruitment framework helped reduce time-to-fill, improve candidate quality, and eliminate internal overhead – supporting Remitly’s mission at every level..

Key Results

  • 47 hires in 3 years
  • Full operational launch support
  • End-to-end recruitment ownership
  • Trusted, scalable partner model for tech expansion

Let's build your success story in Poland, together.

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