Scaling IT Recruitment Across Global Functions

Recruitment

Dyson is a global technology company known for its groundbreaking innovations in home appliances – from vacuum cleaners and hair care products to air purifiers and hand dryers. Founded in the UK in 1991 by James Dyson. After five years of engineering work and over 5,000 prototypes, Dyson introduced the world’s first bagless vacuum cleaner using cyclonic technology.

Today, Dyson operates in over 65 countries and employs thousands of engineers and scientists across the UK, Singapore, Malaysia, and other locations. The company’s core strength lies in constant invention, bold experimentation, and a relentless focus on performance. Its engineering teams span disciplines such as fluid dynamics, robotics, acoustics, and electronics – working together to develop machines that are efficient, reliable, and built to last.

In 2022, Dyson launched its IT and Global Business Services hub in Kraków, Poland, as part of its continued expansion. This center plays a key role in supporting Dyson’s digital and operational growth across international markets.

The Challenge

In 2023, Dyson launched a partnership with itMatch to support the rapid growth of its Global IT & Business Services Hub in Kraków. While Dyson is a globally recognized brand, its employer visibility in the Polish IT market was limited.

In addition to visibility, the recruitment project had to bridge international corporate culture with local expectations – aligning hiring managers from Singapore, the UK, and Bangalore with a diverse Kraków-based talent pool.

Our Solution

We deployed a dedicated team of 3 on-site recruiters, fully integrated into Dyson’s Kraków operations. As part of our RPO model, we:

Aligned with Dyson’s global way of working,
Adapted quickly to internal systems and tools,
Managed end-to-end recruitment for technical and business roles,
Focused on scale, pipeline diversity, and speed.

Rather than obsessing over “perfect-fit” candidates, the priority was to build strong, high-volume pipelines across critical roles.

The Outcome

Within the first year, itMatch successfully hired 36+ professionals across IT and business services – including Project Managers, Solution Architects, Cyber Threat Analysts, Software Engineers, and more. The team became an extension of Dyson’s recruitment function, operating efficiently while maintaining global standards.