The role of the UX designer within the EngProd team is to help to understand users problems, facilitate ideation activities with development teams, provide top design solutions, and allow continuous feedback loop which enables EngProd to build more valuable tools, better prioritise work and find new opportunities faster.
What does the team do
Engineering Productivity (EngProd) is built to serve our internal teams within Ocado Technology. Our mission is to “empower Ocado Technology product streams to optimally deliver their core business value”. The applications we provide are wide ranging including SaaS from large vendors like New Relic and Pagerduty, through to building machine learning platforms for our data science teams to build and run models. Regardless of the tool, the aim is to make sure our product teams have what they need to efficiently deliver high quality, market leading solutions in ecommerce and logistics.
What you will do
- As a UX Designer, you will be responsible for planning and conducting user research as well as translating insights from research into actionable items thus will have an impact on market launched products.
- You will have access to our stakeholders on a day-to-day basis hence you don’t have to formalize the meetings with them.
- You will be part of a team (including Product Manager, Team Leader, Software Engineers) and help us to deliver accessible, user-centred solutions that increase the productivity of Ocado dev teams.
- You will have easy access to your end-users and you will work following an iterative process of development
- Use data informed approach - using tools such as Google Analytics, Fullstory, UsabilityHub, GetFeedback to collect qualitative and quantitative data to make design decisions based on data
- Opportunity to use both your research and design skills (with support from UX team when needed)
- Opportunity to sharpen your business skills - close cooperation with PM/product team, help drive product design strategy and roadmap
- Sense of aesthetics, good visual design skills. Every pixel matters.
- Familiar with the rules of using a design system
- Great problem-solving skills. We work on a very complex product.
- Quantitative and qualitative skills, such as: designing and conducting generative research, user testing, usability surveys, etc. Ability to choose the right research method to the problem, analyse results and give recommendations.
- Strong team spirit and collaboration skills. We need a designer who can liaise with many stakeholders, keep the team informed of their progress and collaborate with others in their projects.
- Good practical knowledge of Design Thinking and ideation methods.
- Facilitation skills and experience in running workshops with various stakeholders.
- HTML & CSS - basic understanding.
- Nice to have: experience in B2B environment.
- 3+ years of commercial experience
- An online portfolio, showing the breadth of your UX skills, including at least 2 case studies demonstrating your journey from problem to solution and validation
- Fluent English (at least B2/C1) is required
- Able to travel: our head office is in the UK, and we have offices in few other places (currently dictated by the pandemic situation)
- Residence and work permit in Poland (we currently work remotely but ultimately we want to support the hybrid model)
The way we work:
- we value autonomy - we are identifying, choosing and implementing the next problems to solve
- we’re open minded and eager to test new methods and tools
- we strongly cooperate with UX when forming and reviewing hypothesis
- we are flexible and believe that the best ideas emerge when different perspectives meet
- our goal is to build mature applications for end-users and create a scalable solution
- we provide lots of educational initiatives and activities (trainings, webinars, working groups etc) inside the UX team
- You will be able to use your knowledge from areas as: Service Design, Visual Design, Design Thinking, Interaction Design and Information Architecture.
We are waiting for you!
About Ocado Group
When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!
Transforming an industry also means transforming the way we do business. As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.
Changing the way the world shops, for good.